Returns & Exchanges

At Albany Park, we want you to love your new furniture, which is why we offer a 30-day return window from the date of delivery. If your new piece isn't the perfect fit for your home, our team is here to help you navigate a smooth return or exchange process.

Return Process

• 1.
  Initiate Your Request

  Contact our customer experience team within 30 days of delivery to start your return or exchange and receive a return authorization number.

• 2.
  Prepare for Pickup

  Ensure your items are disassembled and securely packed in their original packaging to guarantee safe transit back to our warehouse.

• 3.
  Schedule the Collection

  Once your return is approved, we will coordinate with our specialized furniture carriers to pick up the items directly from your home.

• 4.
  Receive Your Refund

  After our team inspects the returned items at our facility, we will issue a refund to your original payment method, minus applicable return shipping fees.