Frequently Asked Questions
Everything you need to know about bringing comfort home.
How long does shipping take for Albany Park furniture?
Most of our items are in stock and ready to ship. Orders typically leave our warehouse within 3 to 5 business days, and delivery times vary by location, usually arriving within 2 weeks.
Does the furniture arrive pre-assembled?
To ensure fast shipping and easy maneuverability through tight hallways or doorways, our furniture arrives in apartment-friendly boxes and requires simple, tool-free assembly.
What is your return policy?
We offer a 30-day trial period. If you are not completely satisfied with your purchase, you can return it within 30 days of delivery. Please note that original packaging is required for all returns.
Do you offer financing options?
Yes, we partner with Affirm to provide flexible payment plans. You can select Affirm at checkout to see if you qualify for monthly installments with 0% APR options available.
What kind of warranty comes with my sofa?
We stand by our quality. All Albany Park seating products include a lifetime limited warranty that covers manufacturing defects in the frame and internal hardware.
Are the fabrics pet-friendly and durable?
Absolutely. We offer high-performance fabrics, including vegan leather and distressed velvet, which are specifically chosen for their durability and ease of cleaning in busy households.